Most accounts are verified instantly. But yours might take longer if:
The ID you uploaded is blurry, cropped or expired
Your details don’t match official records
Additional regulatory checks are required.
You can speed things up by making sure:
Your ID is valid and clearly visible
You’ve uploaded the correct document type
Your name, date of birth and address match what you entered.
Still no update after 48 hours? You’ll need to chat with us if your account has been stuck in verification for more than two business days. Select “Still need help” below.
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